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Discounts for Senior Citizens

New Poster

Discounts for Senior Citizens

I have been a customer of Comcast for over 30 years and now retiring.  I am very disappointed that Comcast does not give any kind of discount to senior citizens or long time customers.  

 

For seniors who are going to be relying on their TV and Internet especially if disabled or unable to get out it is not very good business sense to have such a large population angry and disappointed in your treatment of seniors.

 

My local hairdresser, WalMart, Dunkin Donuts, and many other major business organizaitons offer senior discounts.  Of course they have competition and are trying to hold on to their loyal customers.  Comcast unfortunately in my town is the ONLY CABLE GAME in TOWN.

 

I hope after this post you get more complaints from senior citizens and valued customers like me who are just trying lower their monthly budget as they head into a fixed income lifestyle.

 

Expert

Re: Discounts for Senior Citizens

I don't know if this would apply to you or not but:

Internet Essentials for Seniors is now available in a few select trial markets: Boston, MA; Palm Beach County, FL; Philadelphia, PA; San Francisco County, CA; and Seattle, WA. For more information on the Seniors program https://internetessentials.com/seniors or call 1-855-850-4550.


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Problem Solver

Re: Discounts for Senior Citizens

Hi leslie16,

 

Some towns in your area offer a Senior Discount. You may contact the Comcast local office and ask if the discount is offered in your town. If the discount is offered you will have to fill out an application for approval. 


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New Poster

Re: Discounts for Senior Citizens

Hi, Yes,I'm a AARP senior,It's a shame that Seniors on a fixedI
Income, not able to get a discount on their cable bill ! Alot of your Viewers are senior .It would help The Seniors to get a break on such high bills ! Please help your SENIOR VIEWERS OUT ! Thanks Xfinity customer.I just moved from Seattle, Wa. To Olive Branch, Miss.
New Poster

Re: Discounts for Senior Citizens

Income restrictions here and can't have any xfinity product for the last 90 days. 

Official Employee

Re: Discounts for Senior Citizens

Hello, and thank you for reaching out to us. I would be happy to assist you from here.Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


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New Poster

Re: Discounts for Senior Citizens

Why does Comcast give them in some towns & not others?

 

New Poster

Re: Discounts for Senior Citizens

Monopolies don't offer discount and Comcast/Xfinity doesn't care about customers or retired citizens, they only care about MONEY
Official Employee

Re: Discounts for Senior Citizens

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


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New Poster

Re: Discounts for Senior Citizens

Is there someone that can help with discount on my bill as a senior 62 and retired or switch to dish Network for less per month for the same service I have now from Comcast
Regular Visitor

Re: Discounts for Senior Citizens

I agree, we live in the Upper Ohio Valley & are being gouged by the comcast Co.

I've asked them on many ocasions about discounts BUT with no good responce.seems as though it's only available in high population areas ??

Just too money hungry I guess.

Official Employee

Re: Discounts for Senior Citizens

Hello @keichristy and others, 

 

Although we don't have very many discounts available for seniors, I wanted to provide more information about Internet Essentials from Comcast. Internet Essentials includes low-cost high-speed internet to: 

  • Families with at least one child eligible to participate in the National School Lunch Program.
  • Individuals and families receiving HUD housing assistance.
  • Low-income veterans who live in our service area.
  • Senior citizens in select markets. 

For more details about eligibility, follow this link. I hope this helps. 


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Regular Visitor

Re: Discounts for Senior Citizens

Nope, didn't help a bit! Just wish you people had a program in which a person could choose the chanels they watch the most & do away with all the JUNK chanels we pay for & not use !!

The way it stands now, we pay for chanels that are in a dozen places. what a waist.

Official Employee

Re: Discounts for Senior Citizens

@keichristyI definitely understand your concern and frustration with this. I will absolutely pass along your feedback! If you would like me to check for any available promotions, please send me a Private Message including the full name as it appears on the account and your full name if different

 

To send a Private Message, please click my name "ComcastAmira" then select "Send a Message" on the right side.


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Regular Visitor

Re: Discounts for Senior Citizens

(Edited Personal information Publicly posted)

Official Employee

Re: Discounts for Senior Citizens

@keichristy, can you please send me a Private Message by clicking on my name "ComcastAmira", then select "Send a Message" on the right side? Please include your name in the Private Message, thanks! 


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Regular Visitor

Re: Discounts for Senior Citizens

can't find were to send message to you.

Official Employee

Re: Discounts for Senior Citizens

Are you able to click on my name "ComcastAmira" as shown in the image? 


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Regular Visitor

Re: Discounts for Senior Citizens

Yes I can. BUT when I get the other page ,I can find no SEND A MESSAGE !!

where is it hidden ????????????

Official Employee

Re: Discounts for Senior Citizens

Uh-Oh, can you please try again for me it should be working? 


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Regular Visitor

Re: Discounts for Senior Citizens

tryed again & can't find a sight. send me an e-mail other than this sight & we might get something done.

Official Employee

Re: Discounts for Senior Citizens

Hi @keichristy

 

I've verified you have the correct permissions to send and receive private messages. Can you please make sure you have the most recent flash update on your device and try again? If you continue to have issues, feel free to access this link which will provide more assistance with private messages. 


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Expert

Re: Discounts for Senior Citizens

@keichristy  click here <---- and you should see this:

 

send a message.JPG

 

Click on the blue Send a Message


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Regular Visitor

Re: Discounts for Senior Citizens

when I click on were you said it comes up BUT there is no blue box in the corner !!  I've no idea what the problem is ,but I'm done with it. will probably  switch to another company.

Official Employee

Re: Discounts for Senior Citizens

I would love to assist you and definitely do not want to lose you as a customer. Did you happen to make sure you have the most recent flash update on your device? If it is not updated, it will not work. 


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Regular Visitor

Re: Discounts for Senior Citizens

Unknown but I have no problems on other sites.  

Looking for another service. Thanks anyway

Official Employee

Re: Discounts for Senior Citizens

I am very sorry to hear this, but when you have an opportunity to update Flash on your device, you should be able to PM me. I would be more than happy to assist! Please reach out at your convenience and enjoy the rest of your week. 


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