I have been a customer of Comcast for over 30 years and now retiring. I am very disappointed that Comcast does not give any kind of discount to senior citizens or long time customers.
For seniors who are going to be relying on their TV and Internet especially if disabled or unable to get out it is not very good business sense to have such a large population angry and disappointed in your treatment of seniors.
My local hairdresser, WalMart, Dunkin Donuts, and many other major business organizaitons offer senior discounts. Of course they have competition and are trying to hold on to their loyal customers. Comcast unfortunately in my town is the ONLY CABLE GAME in TOWN.
I hope after this post you get more complaints from senior citizens and valued customers like me who are just trying lower their monthly budget as they head into a fixed income lifestyle.
I don't know if this would apply to you or not but:
Internet Essentials for Seniors is now available in a few select trial markets: Boston, MA; Palm Beach County, FL; Philadelphia, PA; San Francisco County, CA; and Seattle, WA. For more information on the Seniors program https://internetessentials.com/seniors or call 1-855-850-4550.
Some towns in your area offer a Senior Discount. You may contact the Comcast local office and ask if the discount is offered in your town. If the discount is offered you will have to fill out an application for approval.
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Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.