Community Forum

Disconnected Xfinity security - can't find to place battery

Regular Visitor

Disconnected Xfinity security - can't find to place battery

We will disconnect security - cannot manage on our own.  Thank you.

Expert

Re: Disconnected Xfinity security - can't find to place battery

If you are under a contract, be careful, you might have to pay an ETF. Smiley Sad


I am not an employee.
Official Employee

Re: Disconnected Xfinity security - can't find to place battery

Hi, CharleneYvonne - I can review your account and assist with the XFINITY Home disconnect. Please send me a private message with your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me. Thank you!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!