And the saga continues:
- Xfinity called me, they had no record of me having an appointment to fix my alarm. Joy.
- I talked to yet another rep who said the best they can get is July 16th. How about no.
- I talked to yet another person who sounded like she was trying to help me, but then disconnected me in the middle of the call.
- Talked to yet another person a bit ago who told me my escalated ticket was closed. She opened a new one for me and offered the corporate phone number.
Seriously Xfinity ... are you trying to get me to cancel my service?
Hello stonecs1. If you need assistance with getting the restart, or transfer scheduled, I can help. I apologize things have not gone smoothly so far. To get started, please send me a private message and include your full name and account primary phone number so I can assist you.