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Dillan just left my home after a mistake was made by another worker, working on someone elses new connection.  I was so very impressed by how well he resolved the issue and how he updated my modemn.  He was a very kind, friendly young man, who explained everything very clearly to me.  He made sure everything was working well before leaving.  I actually enjoyed his visit.    I just wanted him to be recognized for a JOB WELL DONE.

Official Employee

Re: Dillan

Hi @Dlee2. We thank you for bringing this to our attention. I would like to track this employee down for you, so we can ensure he is given proper recognition. Would you please mind send me a private message and include your full name, service address, and account number so I can access your account in order to find his tech number? Thank you so much.