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Delete old account because of ftde.provision.accountMismatch error?

New Poster

Delete old account because of ftde.provision.accountMismatch error?

I just ordered xfinity service again and they gave me a new account number.  Now I have this old account linked to my email.  How do I delete this old account?

 

Update:

The reason I think I need this done is because I get the following error when trying to log into the xfinity streaming site

 

ftde.provision.accountMismatch

 

Form my research I think deleting my old account would fix this issue..... 

 

Thanks

New Poster

Re: Delete old account because of ftde.provision.accountMismatch error?

Update 2:

 

Problem has seemed to fix itself.  Nice