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Deceptive Comcast phone call

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Deceptive Comcast phone call

Last week I received a call from Comcast offering to lower my bill. I was suspicious and asked multiple times if I would lose any channels and of course I was told no. I ended up losing WGNA and ID. I talked to multiple Comcast employees since three who tried to “fix” the problem and I ended up losing all of my movie channels. I am now being told by Comcast that the only way to get my movie channels back is by paying and extra $40 a month above what I paid initially. I am beyond frustrated and considering canceling my services at this point