Community Forum
@Jenny47 wrote:
Paid off said account. Tried get service and still cant. I don't understand. If everything us paid, why would it still be blocked? It shouldn't matter who at this point sets up new service.
Were you given a reason why you can't get service now? Did you receive something showing that you paid the account in full?
You may end up having to pay a deposit or have a credit check run now.
Hello Jenny47,
I would be more than happy to look into this issue for you and help you get this all figured out. Please send me a Private Message with your full name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".