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Debt collection?

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Debt collection?

Hello,

I recently moved from pennsylvania to New jersey.  I returned my equipment and paid a final bill with no issues.  A couple of weeks ago, I started receiving debt collection from Diversified Consultants (DCI) on the behalf of Comcast.  I confirmed that i owe nothing online.  These people keep calling, and i finally confermed the last 4 of my ssn because the caller seems to not be a scam. They said that i still owe 31.61 possibly from my previous accont but i can not access it online anymore. please help me resolve this. 

Expert

Re: Debt collection?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Debt collection?

 

Hello robpmcg, I can look into this for you and confirm the charges. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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