I've asked a Comcast employee to help you. You should expect a reply in this thread.
FYI: They owe you a $20 credit for the missed appointment.
Please accept my apologies, Macjustin071. This is definitely not the experience we want you to have with us. I see you have another tech visit scheduled, I will follow up with you tomorrow to make sure all issues are taken care of.
@Macjustin071 - How was the tech visit? I can see all services got activated, do you experience any issues?