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Deals for existing customers - Renewal

Frequent Visitor

Deals for existing customers - Renewal

Hi Comcast - My 2 year contract is coming up for renewal and i would like to see if there are any deals for existing customers. When i called the 800 number, i realized that my price would go up by 50$. Any help will be greatly appreciated.

Bronze Problem Solver

Re: Deals for existing customers - Renewal

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Frequent Visitor

Re: Deals for existing customers - Renewal

Thanks Shane for the response. However, when I click/hover your name and click on send message, it doesnt let me. I am logged in , do i need more permissions to send PMs?

Bronze Problem Solver

Re: Deals for existing customers - Renewal

Hello, what browser are you using? 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Frequent Visitor

Re: Deals for existing customers - Renewal

Tried in both Chrome and firefox.no luck

 

 

New Poster

Re: Deals for existing customers - Renewal

google

New Poster

Re: Deals for existing customers - Renewal

google crome

Regular Visitor

Re: Deals for existing customers - Renewal

Can you contact me?  I cannot private message but am about to cancel Xfinity due to the price of service.

New Poster

Re: Deals for existing customers - Renewal

I moved from AT&T for more affordable prices. They have almost doubled my cost. How do you cancel
Bronze Problem Solver

Re: Deals for existing customers - Renewal

Ed440 -- Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click private message me.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Bronze Problem Solver

Re: Deals for existing customers - Renewal

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click private message me.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!