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Deals for Current Customers

Frequent Visitor

Deals for Current Customers

We recently upgraded our TV to a 4K Roku SMART. There are literally hundreds of options to choose from for programming and internet. After reviewing the costs for it all, our current Comcast package looks like a very bad deal. We've been Comcast customers since long before it was even called Comcast. Our bill for TV, internet and phone is about $245 per month. (Tried several times to reduce the bill a little bit by getting rid of the phone we never use and rarely worked anyway... but nooo). With our new TV, I can get just about everything I need without all the stuff I don't want for about half that. Called Comcast to see if there was a better deal for existing customers and was basically told "no." Looks like we'll be saying goodbye after all these years. Get it together Comcast...the competion is at the gate.

Expert

Re: Deals for Current Customers

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Deals for Current Customers

Hi Landlady. We certainly value your business and don't want to see you go. I can assist with a review of lower priced offers that may be available to your account. Please send me a private message and include your full name, service address, and account number so I can assist you. Click my name (ComcastJoeTru) and click Private Message Me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!