Community Forum

Damaged street box

Highlighted
New Poster

Damaged street box

A moving truck ran into the Comcast green pedestal box/tower in my front yard. My service is not affected, but it's pretty damaged.
Highlighted
Expert

Re: Damaged street box

I have escalated this concern to a Comcast Employee to further assist.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Damaged street box

Greetings, @Ali9! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that the pedestal is not looking too good. I remember when I had to get mine replaced. I would like to make sure this is being taken care of for you. Can you please send me a PM with your first and last name so I may further assist you?

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!