Community Forum

Damaged Property

New Poster

Damaged Property

This winter Xfinity workers were burrying a new line in my yard. The workers hit one of my water lines while my neighbor was watching, and did not inform me. 

Now it's months later and I have a broken water line, and no way to contact anyone about getting it fixed. Is there a seperate number I can call?? 

Expert

Re: Damaged Property

@Bware2

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Damaged Property

Hello Bware2. I can assist with submitting a damage claim ticket for you, so we can get the process started. Please send me a private message and include your full name, service address, and account number so I can access your account.