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Damage to sidewalk

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Regular Visitor

Damage to sidewalk

A Comcast contractor installed new cable for a neighbor and parked a piece of equipment on our concrete sidewalk while he was burying the new cable.  The sidewalk has now cracked in that exact spot.  Is there a website or phone number to file a claim with Comcast?

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Expert

Re: Damage to sidewalk


@JPL282 wrote:

A Comcast contractor installed new cable for a neighbor and parked a piece of equipment on our concrete sidewalk while he was burying the new cable.  The sidewalk has now cracked in that exact spot.  Is there a website or phone number to file a claim with Comcast?


Is this a sidewalk in front of your house or one that is going up to your house?


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Regular Visitor

Re: Damage to sidewalk

It is a sidewalk that runs in front of our house.

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Official Employee

Re: Damage to sidewalk

Hi JPL282. Thank you for visiting and posting on our Forum. I can help you get a Damage Claim submitted for the cracked sidewalk. To get started, please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!