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Damage by Xfinity tech during installation

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New Poster

Damage by Xfinity tech during installation

During installation of new internet service, the Xfinity tech drilled a nail close to my electric box and into the main circuit breaker panel, destroying it and shutting off power to the house. The panel had to be replaced. I was given ticket number 050797638 on phone. I would like assistance with filing a damage claim. 

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Official Employee

Re: Damage by Xfinity tech during installation

Hello, mpnp.
We appreciate using the Xfinity Forums to get assistance with your damage claim. I quickly wanted to let you know that we got your PM and I've replied to it accordingly. I look forward to your response so we can get this taken care of for you! 


I am an Official Comcast Employee.
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