Apparently, I can't post pictures of the conduit that Comcast contractors punched through my sewer line. Two days with no use of my toilets, and still no word at all from Comcast. The claim number is 046218596, if anyone cares. Sure would be nice to use my own bathroom again!! BTW, the new fiber optic line made my service worse, not better. You guys stink!!!
Get it fixed professionally, make sure you get it in writing that Comcast caused the damages.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Sniper61, I'll take a look into your damage claim and your service issues. Please send me a private message with your full name, address, and phone number tied to your residential services for help.