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Daily outages

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Daily outages

For the past few days, we are having daily outages of TV and internet services lasting from a few minutes to half an hour. They had been intermittent before, maybe once every one to two week, but it's getting worse. (Service is on Carew Street in Houston.)


What is going on?

Official Employee

Re: Daily outages

Hi echack, I can look into this for you and update you on the work being done in your area. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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