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DATA

New Poster

DATA

I recently changed from tv and internet to just internet.  When I did so I was told no issues with the data.  Now I received a notice that I went over my data for this month.

No extra charge because first time.  But, what I do not understand, is I was always under the alloted amount until I went down to just interenet.  How can that be?  I don't really even understand how it all works and get no help from chat at all.  too sick to make a call.   ugh Anyone have any ideas as to the why and how of this?

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Regular Contributor

Re: DATA

You haven't provided much information to go on so I'll just take a guess at a simple answer.  Ie: perhaps before you used to watch mostly normal cable TV but now you watch a lot of streaming TV?  (The former needs no internet data.)