Hi Levimachain -- Sorry to hear about this situation. We understand this is a frustrating situation and we understand you would like a tech to come by tonight to resolve this issue. Given how late in the day it is, we may not be able to get a tech out any sooner than tomorrow. I can check on this for you though. Please send me a PM with your name, full service address, and either phone number or account number. I will see if there is any way to get a tech out tonight.
Click my name (ComcastZach) and click Private Message Me.