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Cut cable, keep internet

Regular Visitor

Cut cable, keep internet

I just spoke on the phone, more than aggravating. I've been out of work on disability for a yr, just had back surgery, financially it is really tight. I'm not much into tv, but wanna keep my internet, even at a lower speed, right now is 100 mbps, can anyone help me out PLEASE,,,,,,,,,,

Regular Contributor

Re: Cut cable, keep internet

I would just hop on the chat feature under contact us and tell them to downgrade to internet only.  If you have any TV boxes you'll need to return them but, otherwise it should be painless.

Official Employee

Re: Cut cable, keep internet

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.