I spent an hour chatting with support. I was told 2 issues would be addressed, but they were not. Chat was on 3/28 with amandeep. Chat id is: 16029104
The issue is that when I started service, you sent an email to pre-register, but the installer could not use my email address when he did the install because it was already registered (because I pre-registered lie you asked me to). So the email I would like to use and the phone number are associated with a different account that has never had service. Please review the chat log and fix my problem. Thanks.
Hi Kyle111, I would like to help with your email issue. Please send me a private message with your full name to begin.
Hi Kyle111, thank you for working with me through private message and please reach back out if you still need assistance.