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Customer service

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Customer service

There’s a reason people are cutting the cord.

I just had yet another horrible experience with your customer service. She spun everything last thing she said. I’ve been a $200 a month customer for literally 22 years. They don’t care about loyalty at all. She refused to have a discussion about making sure I had the channels I wanted.

They’re dropping Starz as an included package and charging for it now - but making it seem as if Starz is at fault.

I’m done with this company. The representative could not have been any ruder or more condescending.