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Customer service

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Customer service

I have had so much trouble with comcast several BB complaints But I just talked with the nicest young lady her name was Robin she tryed to help and the picture did come back she went further and tryed to see why it keeps freezing but everything looked good . She even noted it happened and has been freezing over a long period of time with no one finding out why . If only all your people could be trained by her what a deference it would make in your company she wanted to take care of me and make sure I would not be charged if a tech ends up coming out THANK YOU ROBIN
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Re: Customer service

Hi Wvhillbilly1979 -- Great to hear about this experience with Robin! We would love to share your compliments with her. Would you send me a PM with your name, full service address, and either phone number or account number? I'll be able to find your interaction with her and send these wonderful words to her.

 

Click my name (ComcastZach) and click Private Message Me.