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Customer retention

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Customer retention

What is the direct line for the customer retention department?? Or is there a chat feature?
Expert

Re: Customer retention

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Customer retention

Hi Ejn90, 

 

I can help address any concerns you may be having regarding your account. Can you provide more details of the experience you're having in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.