Hi there, Mfisher11.
I work for the corporate office. We would love to have you back as a customer.
But in order to go ahead with any sort of process, the past due amount will need to be paid first before moving on to the next step.
Thank you so much for your patience and for posting to our forums.
I wanted to reach out and see if you still needed assistance.
I wanted to do this before closing out your post.
Did you have any other questions?
I am now closing out this post due to non-activity.
If you have any other questions, please reach out!
Thank you for being a valued Comcast customer!