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Customer Service

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Customer Service

The worst customer service that ever experienced. They transfer four times to diferents departments asking same questions at end they hang me up.

Really bad.
Official Employee

Re: Customer Service

@Smitecupid1989, Thanks so much for taking the time to reach out to us regarding your experience. I am terribly sorry to hear that you have had this experience is this is not what we want for you at all. I would love to turn this experience around. Can you please reach out through private message (find out how to do so with this link with your first and last name, name on the account if different, and the service address, and we will ensure that all of your questions and concerns are addressed? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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