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Customer Service

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Customer Service

How Do I Speak with a real person? I need an Entertainment Rental Canceled that has been recurring charges for almost a year and don't even watch the channel. Please help!

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Official Employee

Re: Customer Service

@BFlitton I can help with that, what service needs to be removed?  


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Official Employee

Re: Customer Service

@BFlitton  Ah, I see it. Subscription cancelled and we have credited back the account for the past 13 months for this subscription service as a courtesy, plus an additional credit for the poor customer experience. 

 

Apologies again and thanks for your patience. 


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