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Customer Service Phone Number??

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Customer Service Phone Number??

Does anyone have a phone number for customer service? They don't have one listed on their website. I finally found 800-XFINITY, but it's not working. I tried the chat, it's not working. I tried fb messenger, no one replies. Beyond frustrating when you can't get a hold of a service provider and your service is down!

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Expert

Re: Customer Service Phone Number??


@thedahmans wrote:

Does anyone have a phone number for customer service? They don't have one listed on their website. I finally found 800-XFINITY, but it's not working. I tried the chat, it's not working. I tried fb messenger, no one replies. Beyond frustrating when you can't get a hold of a service provider and your service is down!


1-800-COMCAST

 

Your issue has been escalated to the Comcast Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  You can read about our PM Policy here.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Customer Service Phone Number??

Good afternoon, thedahmans. Thank you for posting here in the community. We are glad to have you!

 

Very sorry to hear you've had some trouble getting ahold of us. Our two customer service phone numbers are either: 1-800-934-6489 or 1-800-266-2278. However, since you came here, I can help! 

 

Be sure to check our My Account app if you haven't already, just to see if it's a known issue in the area. If not, feel free to send me a PM with your first and last name and I will be glad to help you out. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!