Solved! Go to Solution.
Thank you for visiting the forums! Sorry to hear about your issues.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello Afarrell13, I am more than happy to address your billing concerns. To get started I will need some additional information, can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?