Community Forum

Customer Retention

Regular Visitor

Customer Retention

I have aweful exchange with customer service on the phone and basically been told that because im an existing customer I do not qualify for any promos to lower my monthly bill... Please help

Official Employee

Re: Customer Retention

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.