Community Forum

Customer Retention

Regular Visitor

Customer Retention

I have been Comcast/Xfinity customer since 2002. I would like to know if there are any retention/loyalty offers. AT&T has started offering fiber in my area, zip 71115, and their offer for faster internet is cheaper than xfinity. I am thinking of switching and taking up AT&T. Would be interesting to know if there is any loyalty offer from xfinity before I make the switch.
Official Employee

Re: Customer Retention

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.