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Current customer having difficulty upgrading.

New Poster

Current customer having difficulty upgrading.

So I am a current customer with the 10+ channel and internet bundle.  My year is almost up.  I have been looking to upgrade, however whenever I go to the available plans it only shows my plan 3x with different prices.  I don't want the same plan, I am currently also paying for Sling due to the lack of options and I would like to look at options through Comcast, but I want to see them in front of me and not listen to someone telling me about them.  I tried through chat and it took 15 minutes for them to tell me some very basic information about one plan and basically indicated that if I didn't want that plan they couldn't help me :[

Official Employee

Re: Current customer having difficulty upgrading.

Hi TMc79, I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you