Community Forum

Current contract ending - any chance of extending rate or offer deals for nurses?

Highlighted
New Poster

Current contract ending - any chance of extending rate or offer deals for nurses?

Hi, my current contract is ending with Comcast and at the moment I am unable to afford the increase in the rate for the internet and phone service I have. I've looked through the Comcast website and I've seen military and student discounts but none for healthcare workers. My partner is a nurse and we live in the same household and I was wondering if there were any discounts available for her so we could keep our rate affordable?

Highlighted
Expert

Re: Current contract ending - any chance of extending rate or offer deals for nurses?


@SizzlingPlate wrote:

Hi, my current contract is ending with Comcast and at the moment I am unable to afford the increase in the rate for the internet and phone service I have. I've looked through the Comcast website and I've seen military and student discounts but none for healthcare workers. My partner is a nurse and we live in the same household and I was wondering if there were any discounts available for her so we could keep our rate affordable?


Unfortunately there are no discounts for healthcare workers.

 

Your issue has been escalated to the Comcast Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  You can read about our PM Policy here.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Current contract ending - any chance of extending rate or offer deals for nurses?

Greetings, @SizzlingPlate! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I know it can be frustrating when the bill is on the rise, especially during these times when money is tight for everyone. I would like to have a look into the account and see what we can do for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!