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Credit pull twice on the same day

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Credit pull twice on the same day

I have signed up for a Internet on a 12 month plan and i was told by the representative that if i pay 100$ as deposit then they do not do any credit check. So i agreed to that and paid 100$ deposit and later when i check my credit report i see 2 times my credit report has been pulled by comcast on the same day. i tried to reach customer care and they keep on transfering to different departments and eventullay its getting hanged up. 


please help.




Syam Devarasetty



Re: Credit pull twice on the same day

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am a volunteer Expert/Moderator, not an employee.

Official Employee

Re: Credit pull twice on the same day

Hi friendz2324, 


I can help address your credit inquiry concerns. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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