Community Forum

Credit for Service Disruption

New Poster

Credit for Service Disruption

Our cable was out for a week due to technical problem on Comcast's end.  How do I get credit for the service interruption?

Bronze Problem Solver

Re: Credit for Service Disruption

Easiest and probably quickest is to give them a call.  1-800-COMCAST.

Official Employee

Re: Credit for Service Disruption

Hello,

I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.