I'm trying to find my contract to check the expiration date and the penalties for early cancellation. However, when I go to My Account > Settings > Legal Agreements & Contract, only two documents appear, both of which are general terms and conditions, and nearly three years old. Where can I find the full text of my individual contract with Comcast?
I had looked for a pdf file of my contract as well a month or so ago and ended up chatting online with a rep. We're looking in the right place and the rep could see my contract, but I could not. They said it was a 'glitch' in the website and were opening a ticket to resolve it for me. I still don't see my current contract listed as one of the documents available to me.