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Contract is up and I want close to what I’ve had

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New Poster

Contract is up and I want close to what I’ve had

My contact is up in 2 days. I don't mind signing another 1 or 2 year contract but I don't want to pay double for what I already have. Can someone please help me with a new internet only plan? I would be so grateful 

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Expert

Re: Contract is up and I want close to what I’ve had

Thank you for visiting the forums! 

I've asked an employee to assist you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Contract is up and I want close to what I’ve had

Greetings, @mesully01! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I know it can be frustrating when the bill is on the rise. I would like to have a look at the account and see what we can do for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Contract is up and I want close to what I’ve had

Hello, @mesully01. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!