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Constant xfinity outages

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Constant xfinity outages

Constant xfinity outages have been reported since I started service a month and a half ago in my area. It’s getting to the point where I just want to switch providers because it’s so frustrating. These are official outages that take several hours to fix. When it says the issue will be resolved by a certain time, it gets pushed back a few times resulting in the outage lasting for 7-8 hours in duration.
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Official Employee

Re: Constant xfinity outages

Hello, Mnicole10. 

 

You reached the right place for help. 

 

I want to help improve your experience. 

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Constant xfinity outages

Hi there, Mnicole10. 

 

I wanted to reach out and touch base one more time before closing out your post. Did you have any other questions? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!