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Complete recovery scam?

New Poster

Complete recovery scam?

Hello, I am getting calls from complete recovery claiming that I never returned my equipment to you, but I am using my own equipment for my comcast service! The one time I had Comcast TV was over a year ago and I returned the equipment to the comcast store in Roseville CA after my contract ended. How can I get this taken care of so they leave me alone?

Expert

Re: Complete recovery scam?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Complete recovery scam?

Hi Caligirl85. I can assist with reviewing your account for any equipment discrepancy and investigate why you are receiving this message. Please send me a private message and include your full name, service address, and account number so I can access your account.