Community Forum

Compensation

Regular Visitor

Compensation

I waited since oct 9th 2017 to get the cable buried after calling a ton of times and was always told they will be calling to set up a date to come out I finally got a guy to bury it. Now I would like to be compensated and I don’t want HBO free for three months I want my monthly bill reduced for the same amount you pay the subcontractor to bury the cables if there is such a company.
Official Employee

Re: Compensation

Hi martipe, 

 

I can review your account to see how I can make this right. Unfortunately, I cannot make any promises for the compensation you are requesting. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 

 

To send a private message click on my name "ComcastChe", then click private message me.