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Comcost is scamming me

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Comcost is scamming me

Xfinity help chat asks for an account number but there isn't anywhere to enter an account number? Comcast tricked me into agreeing to pay for more money for what seems to be a scam as they sent me broken equiptment and wont help me. I just want anybody to help me. I don't understand why comcast prefers scams to just giving service. How do I get anybody to help my family ? Why is comcast so vile and greedy? I don't have enough money to waste on nothing but comcast just wants to steal it from me. 

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Re: Comcost is scamming me


@mlatterm wrote:

Xfinity help chat asks for an account number but there isn't anywhere to enter an account number? Comcast tricked me into agreeing to pay for more money for what seems to be a scam as they sent me broken equiptment and wont help me. I just want anybody to help me. I don't understand why comcast prefers scams to just giving service. How do I get anybody to help my family ? Why is comcast so vile and greedy? I don't have enough money to waste on nothing but comcast just wants to steal it from me. 


Now that you're done ranting [ Smiley Wink ] why not tell us what the issue is, leaving out any personal identifying information.  Equipment that your sent that is broken can be replaced.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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