Community Forum

@ComcastJessie , please pass along kudos

Problem Solver

@ComcastJessie , please pass along kudos



Hi, please pass along 100 kudos to the person or people responsible for an
excelent job of manually editing & updating my account's billing info, so that it would process overnight last night to generate the new bill,  after the normal new billing  failed to auto-generate a bill the previous night, due to the account was left with incomplete billing info when Performance Select Internet added & Performance Internet removed back on the 14th.  .   * The editing & updating was already done even before i had considered posting today asking for help  Smiley Happy


Re: @ComcastJessie , please pass along kudos



Thank you so much for sharing your experience. I will be happy to ensure your kudos and thanks gets passed along to the correct person who helped resolve this matter for you.


Thank you again for sharing. Please let me know if there is anything more we can do to assist. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!