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Comcast tech came installed a big ugly gray box on my house. Why. How do I get rid of that thing

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Comcast tech came installed a big ugly gray box on my house. Why. How do I get rid of that thing

Comcast tech came installed a big ugly gray box on my house. Why. How do I get rid of that thing

Silver Problem Solver

Re: Comcast tech came installed a big ugly gray box on my house. Why. How do I get rid of that thing

Do you have Comcast service?

Official Employee

Re: Comcast tech came installed a big ugly gray box on my house. Why. How do I get rid of that thing

 

Hi shuac001, are you referring to a cable box or a modem for the internet? You can always swap any equipment at a local Comcast service center at no extra charge. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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New Poster

Re: Comcast tech came installed a big ugly gray box on my house. Why. How do I get rid of that thing

Big plastic box with 2 wires and a splitter in it. 99 percent empty. going to take box back to Comcast

 

Silver Problem Solver

Re: Comcast tech came installed a big ugly gray box on my house. Why. How do I get rid of that thing

You did not answer my question, do you have Comcast service?