Community Forum

Comcast has dropped Docsis 3.1 service for residential customers in Miami

Frequent Visitor

Comcast has dropped Docsis 3.1 service for residential customers in Miami

I subscried to Comcast gigabit / Docsis 3.1 service in October using an SB8200. The service worked till last Friday 11/15/2017. For some reason Comcast dropped me back to docsis 3.0 service with a max speed of 640 Mbits while I am still paying for 1 Gbit service. A comcast technician told me that they are no longer offering it in Miami. COmcast is selling servicve that is not available anymore. Shame on you Comcast.