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Comcast Suggestion -No transcrpit of online chat?

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Comcast Suggestion -No transcrpit of online chat?

Could you change the chat so you can get a transcrpit like it was before?

Official Employee

Re: Comcast Suggestion -No transcrpit of online chat?

Hello giantssfan. Thank you for visiting and posting on our Forum. We also thank you for providing feedback regarding the functionality of our Online Chat service. I will gladly pass along this feedback. If you need assistance with obtaining a transcript, I can help. If so, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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Official Employee

Re: Comcast Suggestion -No transcrpit of online chat?

Hi ComcastJoeTru. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!