Hello giantssfan. Thank you for visiting and posting on our Forum. We also thank you for providing feedback regarding the functionality of our Online Chat service. I will gladly pass along this feedback. If you need assistance with obtaining a transcript, I can help. If so, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Hi ComcastJoeTru. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.