Our local power company is removing the old power pole and has installed a new pole. All cables have been migrated over to the new pole except comcast which has not been out. The power company had to remove the comcast cabe from the old pole in order to remove it and now the cable is about 3 feet high along the entire stretch of our property. It is very dangerous - we live at the top of a steep hill and my 2 year old son and mother in law have run into nearly falling down the hill. I've set up 5 appointments with comcast techs to come out ot fix it and they have not shown for a singe one of them. I've called comcast mutilpe times and escaleted the issue but have never recieved a call back or any positive outomes. This is going to hurt someone and needs to be fixed ASAP.
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paulerip, thanks for bringing this to our attention on the forums. Let's get that cable moved to the new pole. Please send me a private message with your full name for help. Just click my name and then on the next page, you'll see an option to send me a private message on the top right hand side.
Thanks Ken, just sent you a private message along with more details and my full contact info.
Got it, thanks!
paulerip, I'm glad your connect was able to address the hanging line. Post again if you need assistance!