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Comcast Experts please help with my downgrade.

Regular Visitor

Comcast Experts please help with my downgrade.

Hi Expert,

 

I have been trying to downgrade my service to an Internet only plan, but the online service tool hasn't been of much help. I don't watch cable tv that much but need the Internet service since I work from home. 

I will appreciate if a ComcastExpert can assist me with what Internet service promo is available.

 

Thank you.

Expert

Re: Comcast Experts please help with my downgrade.

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Comcast Experts please help with my downgrade.

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!