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Comcast Damaged my yard

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Comcast Damaged my yard

Comcast came out on Friday April the 3rd and had to dig undergroud.  I asked the person what they were doing and they said that Metronet damaged the cable wire so they had to dig to fix it.  They left my yard a total mess.  It looks like someone rode a 4 wheeler in my yard.  The person said someone would come out and plant grass seed and lay straw.  NOBODY has come out.  This is ridiculous.  I pay so much money for cable and internet and they did this to my yard.  I also have been trying to contact customer service but it keeps telling me to go on the website.  I did that but there is no where I can find someone to come and fix their damage.