Community Forum

Comcast Construction

Regular Visitor

Comcast Construction

Been waiting since June to get service. In June I signed up for service and was told they would need to get construction out to drop a line. I call construction and put a request in. July 3rd they come out and bury the line from my house to a pole on the street behind us which has cable. I call comcast that day to have the hold taken off our house. They said it would take 48 hours. Its now september and the hold is still there. Numerous calls have been placed and I keep getting the run around. I've been told that they would need 60 to 90 days for permits, but the construction was already done! I've been told that a construction coordinator would come out to my house, but guess what? They never showed! Any one else have any problems like this? I'm beginning to wonder if the headache is worth it. I currently have no internet, although all of my neighbors have it.