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Comcast Collections Department

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Comcast Collections Department

What is the contact information for the Comcast Collections Department? Preferably, email and/or mailing address. Thanks. 

Official Employee

Re: Comcast Collections Department

Hi @Mpls_1991

Thank you for posting to the Xfinity Forum. Unfortunately, there isn't a direct contact number or email address that we can provide for the collections department, however, I'd be more than happy to gather details about your experience, collect your account information and submit a request to have your issue resolved. 

Please send me a private message with your full name, the name of the account holder, and the house number of your address, so I can assist you. To send a private message, click on "ComcastChe" and then click send a message.   

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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