Hi @Mpls_1991 ,
Thank you for posting to the Xfinity Forum. Unfortunately, there isn't a direct contact number or email address that we can provide for the collections department, however, I'd be more than happy to gather details about your experience, collect your account information and submit a request to have your issue resolved.
Please send me a private message with your full name, the name of the account holder, and the house number of your address, so I can assist you. To send a private message, click on "ComcastChe" and then click send a message.